Legal

Fleety SMS Terms and Conditions

Effective Date: November 10, 2026ProQueue, Inc. · Fleety

These terms and conditions apply to messages sent to and from Proqueue Inc DBA Fleety.

  1. Fleety Internal sends internal development and quality-assurance test messages to Fleety team members and authorized testers who opt in. Messages simulate customer-support conversations, appointment confirmations, reminders, scheduling changes, and service follow-ups. These are test scenarios and do not represent actual customer appointments.
  2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, send the SMS message "START" and we will start sending SMS messages to you again.
  3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at support@usefleety.com.
  4. Carriers are not liable for delayed or undelivered messages.
  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  6. If you have any questions regarding privacy, please read our privacy policy: https://usefleety.com/privacy/sms