Dispatch intelligence for HVAC & plumbing
Dispatch Is Where Revenue Is Won. Fleety Excels It.
Fleety’s AI runs your dispatch board in real time, and answers, qualifies, and books every call that feeds it.
Book a Demo20 min · live on your board · no prep
See it run ↓
FleetyPath B
Path B · Mission → Bernal Heights3-7%EBITDA uplift
1:40dispatcher to tech ratio
91%booking rate
100%easier operation floor
Dispatch
Your board, optimized every minute of the day.
Fleety weighs urgency, technician skill, drive time, ticket potential, and the next job already on the board. When the day changes, the board changes with it.
08:30No cooling · Bernal HeightsCompressor diagnosisM. Ortiz
09:15Water heater · MissionReplacement estimateJ. Lee
10:00Annual tune-up · SunsetMaintenance memberA. Reed
Neighborhood signal
Close rate and ticket density guide the next assignment.
Close rate and ticket density guide the next assignment.
Voice CSR
Every caller known before you say hello.
The AI Voice CSR answers 24/7, recognizes the caller, pulls their history and equipment, and books qualified work straight onto the board.
(737) 555-0164Recognized · repeat customerKnown caller
CustomerDana WhitfieldGold member
Lifetime value$5,8609 calls
Last serviceWater heater swap — Feb 8$1,150
EquipmentTrane XR142021
MembershipGold planActive
Brief ready before “hello” — zero manual entry for your team.
4:12 AMPipe burst — flooding basementRouted to tech
7:30 AMAC tune-up requestBooked 2:30 PM
SaturdayAC not coolingBooked Mon 9 AM
11:58 PMGas smell from furnaceRouted to tech
Dec 25Water heater leakRouted to tech
Mon 8:15Routine maintenanceBooked Thu 10 AM
Speed to lead
Every lead answered while intent is high.
Fleety brings Yelp, Thumbtack, Google Local Services Ads, and every other lead source into one place. Even when an organization runs multiple companies, every lead is clearly labeled by company and job. Our agent responds to texts automatically, qualifies the opportunity, and keeps the conversation moving with built-in, adjustable follow-ups.
Torey W. YelpHVAC Company · AC repair
Jacob M. LSAPlumbing Company · Water heater
Aiden R. ThumbtackPlumbing Company · Clogged sink
Torey W. · HVAC CompanyNew AC repair lead · live conversation
Reply as HVAC Company… Send
CompanyWaiting…
Job typeWaiting…
Business unitWaiting…
EstimateWaiting…
UrgencyWaiting…
SourceWaiting…
Built live from the conversation. Your team can take over at any time and open the latest summary before replying.
Built-in follow-upsAdjust cadence
Quick check-inActive
Offer next openingActive
Final reminderEditable
Inventory
Every truck stocked for the jobs dispatch assigns.
Fleety watches what leaves every truck, builds the purchase list before parts run out, and tells your team what’s going where each morning.
Run capacitor 45/5 µFBin A2 · HVAC electrical1 / 4 minRestock
Condensate pumpBin B3 · used on last job0 / 2 minOut
¾" copper couplingBin C1 · plumbing fittings24 / 20 minStocked
T&P relief valveBin D2 · water heaters1 / 3 minRestock
R-410A refrigerant · 25 lbRack 1 · sealed2 / 2 minStocked
3 items below minimum — added to the purchase list automatically.
Parts below min14
Purchase list$3,180
Transfers today6
What’s going whereBuilt from tomorrow’s board
Condensate pump ×2Wednesday’s no-cooling job · Bernal HeightsWarehouse → Truck 12
40-gal water heaterSarah M. replacement installSupplier → Truck 08
Run capacitor 45/5 ×6Back to minimum before MondayWarehouse → Truck 15
Dispatch decides the load-out. Tomorrow’s jobs build tonight’s purchase and transfer list, so every truck leaves stocked for the work it’s driving to.
Cultivate
Your CRM already knows where the next job is.
Fleety finds overdue maintenance, aging equipment, and unfinished estimates, then starts the right conversation and books the work.
Empower
Know what the board earned, not just what it booked.
See booking rate, revenue per tech, campaign return, and open capacity in one view. Roll up performance across locations and brands.
Booking rate91%
Dispatched revenue$4.2M
Jobs booked6,102
Revenue from dispatched jobsConnected data view
One revenue loop
Point tools stop where the next handoff starts.
Fleety closes the gaps between calls, dispatch, follow-up, and reporting. Everything works together and everything is included.
| Capability | Point tools | Fleety |
|---|---|---|
| Every call answered, 24/7 | Sometimes | Included |
| Right tech on the right job, re-optimized all day | Separate tool | Included |
| Past customers re-engaged on schedule | Manual export | Included |
| Real-time booking and revenue dashboards | Stitched reports | Included |
| Dispatch, calls, outbound, and reporting | Multiple contracts | One platform price |
| Truck inventory | Another system | Coming |
How we work
Built on your board, with your team.
Fleety is built by a focused product team working directly with home-services operators. We start with your board and your data, learn how your dispatchers make tradeoffs, and configure the system around the way your operation actually runs.
Onboarding is hands-on. We stay close after launch, review real outcomes with your team, and keep improving the workflows that matter most.
Data posture: Fleety encrypts data in transit with HTTPS/TLS, does not sell user data, and does not use customer data to train unrelated AI models.
See what your board looks like optimized.
Bring the board you run today. In 20 minutes, we’ll show where Fleety can protect more calls, drive time, and booked revenue.
Book a Demo20 min · live on your board · no prep
FAQ
Before we look at your board.
Which CRMs do you integrate with?
Fleety is built for teams using ServiceTitan, Housecall Pro, and Jobber. We’ll confirm the workflows and data available in your setup during the demo.
How long does it take to go live?
Go-live timing depends on your locations, workflows, and integrations. Fleety scopes the rollout with your team after reviewing your actual board rather than quoting a generic timeline.
Does Fleety replace our dispatcher?
No. Fleety gives dispatchers a continuously optimized plan and handles repetitive re-shuffling. Your team keeps control of exceptions, customer relationships, and operating judgment.
What does pricing look like?
Dispatch, Voice CSR, outbound, and reporting are included in one platform price. Nothing is sold as a separate module or add-on.
What data do you need?
Fleety uses the operational data needed to run the service, including job information, technician information, and schedule details from your authorized integration.
Is our data secure?
Data is encrypted in transit using HTTPS/TLS. Fleety does not sell user data, use it for advertising, or use customer data to train unrelated AI models. See the privacy policy for full details.